This is the most common support email we get, so I think it's worth mentioning on the blog. If you need to change your username & URL then you can now do so directly on the account settings page:
We'll automatically set up a redirect for you, any old links you have floating around will still work. This works for purchases and download keys you've distributed as well.
In order to keep changing usernames at a reasonable level, you must wait 1 week after changing your username before you can do it again. Make sure you think it through before you hit save. If, for whatever reason, this limit is preventing you from doing something you need feel free to send us an email.
Thanks
(and special thanks to Gran PC his first feature launch)
Did you like this post? Tell us
itch.io is an open marketplace for independent game creators. It's completely free to upload your content. Read more about what we're trying to accomplish and the features we provide.
Leave a comment
Log in with your itch.io account to leave a comment.
I created a new account before I realized that I could change my name/url, which I would much prefer. Since the new account name already exists, could you confirm if, after deleting that account, the name/url will become available to convert to?
meu projeto
Can you remove the redirect on https://unnamedcat.itch.io ?I accidentally used that name on an off-account and now i cant use it on my main account. I'd like to reuse that name
You have to contact support to handle account changes. Please ensure that if you want us to make a modification to an account you email us using the email address that owns the account, or we may not be able to process your request.
I have waited for 2 Weeks and my Name can't be changed, any help?
Message support and they can remove it for you.
Does it work similarly (with an automatic redirect) if you change a specific game's name and URL?
Renaming a project URL also creates an automatic redirect. You don’t have to worry about any broken outdated links
That's excellent—thanks so much!